![]() ![]() ![]() CISCO- INFORMATION FLOW THROUGH SUPPLY CHAIN Cisco ERP Database Customer Order Contract Manufacturers Supplier Production Schedule TPL INTERNET VPN.CISCO DOMINATE NETWORK MARKET (2000-01).Enters into alliances with integration partners like KPMG and IBM to provide solutions. 1996 Cisco moves into the WAN switch market, acquires Startcom for $ 4.5 billion 1998 Cisco prepares to become a single vendor servicing the network arena. 1995 John Chambers becomes the CEO and accelerates the acquisition strategy by acquiring four companies in the same year. CISCO – THE MILESTONES Year Events 1990 Cisco goes public 1992 Plans a global supply network, outsources manufacturing and distribution 1993 Acquires Crescendo, a low end LAN switch maker for $ 100 million 1994 Launches Cisco Connection Online website.1997 Dial in access for customers from their desktops o that they can place their orders without internet 2000 More than 70% of Cisco orders were online 2001 Market demand decreased due to downturn resulting in huge loss Recent Steps implemented to recover the loss and make the Cisco supply chain more flexible to market demand It started product configuration and order placement online. 1996 Cisco introduced “Networked Strategy” to foster its relationship with the supplier,customer,manufacturer,distributor etc. ![]() CASE SUMMARY (2/2) YEAR EVENT 1995 Cisco introduced applications for selling products and services in the website.It offered company and product information, technical and customer support. 1985 Started customer support through a website 1990 Installed bug report database on its site 1991 Cisco support center receiving 3000 calls per month 1992 Calls per month increased to 12000 1993 Cisco built a customer support system to help the customers in posting queries about their software problems 1994 Cisco came up with Cisco Information online. They designed IOS that could route streams of data from one computer to another. CASE SUMMARY (1/2) YEAR EVENT 1984 A group of computer scientists formed Cisco.CISCO SYSTEMS (THE SUPPLY CHAIN STORY) Submitted By, Sourav Dutta Sunayan Pal. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |